Who we are

 

Ergonomic Solutions (ES) and its subsidiaries, hereby references in this privacy policy document “Ergonomic Solutions” or the “company” and include websites www.ergonomic.solutions, www.spacepole.com and www.spaceprogramportal.com.

Ergonomic Solutions is a UK based company with a manufacturing facility in Denmark that designs and develops technology mounting solutions for a wide range of devices in many industries including the retail, hospitality, transportation and warehouse & distribution sectors. SpacePole, Inc. is an Ergonomic Solutions company.

Ergonomic Solutions is sensitive to privacy issues on the internet and believes it is important that you know how it treats the information it receives about you. This policy explains how Ergonomic Solutions collects personal data through our websites and subsequently uses that information to directly or indirectly indentify individuals.

 

What information does Ergonomic Solutions collect

 

Ergonomic Solutions may collect information of visitors to our websites for means of analysis. This information may include your IP address and cookie data stored on your computer. In addition, Ergonomic Solutions may collect and process any personal data that is submitted via website forms, such as enquiry submissions, sign up requests for information and newsletters.

The personal data and information we collect via our websites may include:

• Any personal data that you provide to Ergonomic Solutions knowingly through a website contact form. This can include first and last name, your postal and email address, telephone contact number, company name and website address
• Your IP address is recorded which allows us to identify you and provide your preferred settings, including saved form data. This data is stored through the use of cookies, which are files stored locally on your computer. Web browsers can reject the use of cookies through a settings configuration
• Ergonomic Solutions collects browsing data from visits to the website. This can include number of visits, geo-location information, time spent on the website, which pages are viewed and from which source you visited the website from

By visiting the our websites, you provide consent to the collection and use of your personal data.

 

Purpose of processing information collected

 

Ergonomic Solutions uses personal data that is collected via our websites to communicate with customers and analyse how visitors navigate our websites to provide improvements.

By sending an enquiry through a website form you will provide your personal data. This information is used to provide requested product and sales information, support and services to meet our contractual obligations. It is also used to contact the customer with newsletters, mailings and other campaign based marketing communications.

 

Disclosing information

 

ES will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Ergonomic Solutions or its Web site, or (b) protect and defend the rights or property of ES and its Web site.

 

Sharing information and personal data

 

Ergonomic Solutions may share information with selected Ergonomic Solutions distribution and reseller partners in order to provide a requested product or service and to meet contractual obligations.

 

Retention and deletion

 

All personal data and information collected by Ergonomic Solutions is stored securely with hosting in accordance with the highest security regulations.

We will not store your personal data for longer than is required to meet our contractual obligations with you.

Under the General Data Protection Regulations (GDPR) policy, you have the right to request what information and personal data is currently held about you. You also have the right to request deletion of your information and personal data, and choose to opt-out of any communications that you are subscribed to.

You have the right to complain to a data protection authority about the processing of your personal data by us.

If you require any further information regarding the Ergonomic Solutions terms and privacy policy, or regarding the information we collect and how we process it, you can contact us at: Ergonomic Solutions, Unit B1 Longmead Business Centre, Blenheim Road, Epsom, Surrey, KT19 9QQ, United Kingdom, or marketing@ergonomic.solutions.